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Privacy and cookies Policy



Date: 25th of November 2020


By visiting you are accepting and consenting to the practices described in this Privacy Policy.


Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Our Privacy Policy contains the following sections:


1. Content of this website;


2. Information you give us;


3. Information we collect from you;


4. Cookies;


5. Uses made of your information;


6. Disclosure of your information;


7. Your rights;


8. Security of collected information;


9. External websites;


10. Consent to collection and use of your information – changes to our Privacy Policy;

Identity of data controller – contact details.


11. Identity of data controller;


1. Content of this website


This website is created merely to inform you about the basic ‘good-to-knows’ (information such as tips, pictures, video’s, personal experiences; related to the hobby of bonsai). Reasonable care is taken to ensure that the content of this website (information or referring information) is correct. Whilst we do our utmost to maintain accuracy and to check details wherever possible, we cannot be held liable for any errors or omissions that may arise, or be responsible or liable for any negligence in relation to information on or accessible from this website. Our website may link to other websites and we are not responsible for the data policies, content or security of these linked websites. We take no responsibility for any information on this website which has been provided by third parties.


2. Information you give us


This is information about you that you give us by filling in forms (if applicable) on (hereafter: our website) or by corresponding with us by e-mail or otherwise. It includes information you provide when you fill in ‘your opinion’ form, subscribe to our service (if applicable) and when you report a problem with our website. The information you give us may include your name, e-mail address and the country where you live.

3. Information we collect about you

We will collect and process the following information about you:


During each of your visits to our website we will automatically collect the following information:

technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, browser plug-in types and versions, operating system and platform;
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page. is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Information we receive from other sources.
This is information we receive about you if you use any other website than ours that advertises or uses our services. These are amongst others, partners, advertising networks, analytics providers and search information providers. We we will collect and process the information we receive from them.


Your information is being collected and processed because it is necessary for pursuing our legitimate interests, considering these interests are not overridden by your fundamental rights and freedoms.


4. Cookies


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse on our website and also allows us to improve our website. Cookies are small data files which are downloaded to your device when you visit our website. Cookies may gather information about your use of the website or may enable us to recognise you as an existing customer when you return to our website at a later date. Cookies allow us to recognise your device.

By continuing to browse on this website, you are agreeing to our use of cookies.

What types of cookies are used?


We use both session and persistent cookies on our website. The cookies are:

strictly necessary cookies;

analytical/performance cookies;

advertising cookies;


Most browsers automatically accept cookies but it is also possible to configure your browser not to accept them. You can manage cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you reject cookies, you may still use this website, but your ability to use some areas of this website may be limited.

List of cookies used on this website



Used for security reasons Type: Essential


Used for system effectiveness measurement Type: Essential


Used for security reasons Type: Essential


Used to indicate the system from which the site was rendered Type: Essential


Used in connection with user login Type: Essential


Used for system monitoring/debugging: Essential


Used for system monitoring/debugging: Essential


Used to identify logged in site members: Essential


Used for security and anti-fraud reasons: Essential


Used for stability/effectiveness measurement: Essential


Used for cookie banner parameters: Essential

wixLanguage Used on multilingual websites to save user language preference Type: Functional


5. Uses made of your information

We use the information we hold about you in the following ways:

We will use this information:


to provide you with information about goods or services we feel may interest you.

to ensure that the content from our website is presented in the most effective manner for you and for your computer.


Information we collect about you.


We will use this information,

to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

to improve our website to ensure that content is presented in the most effective manner for you and for your computer;

to allow you to participate in interactive features of our service, when you choose to do so;

to keep our website safe and secure;

to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

Information we receive from other sources.


We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).


6. Disclosure of your information


You agree that we have the right to share your information with selected third parties including:

our suppliers of IT related services;

analytics and search engine providers that assist us in the improvement and optimisation of our site.

7. Your rights


You have certain rights regarding the information we hold about you.

These rights can be exercised by contacting us as set out below:


you have the right to access the information we keep about you by sending us an email with ‘Request access to information’ in the subject line;

you have the right, under certain circumstances, to request the restriction of processing of your information by sending us an email with ‘Request to restrict processing’ in the subject line;

you have the right to request the rectification of your information by sending us an email with ‘Request for rectification’ in the subject line;

you have the right to object, on grounds relating to your particular situation, at any time to the processing of your information by sending us an email with ‘Right to object’ in the subject line;

you have the right, under certain circumstances, to request the removal of your information from our customer database by sending us an email with ‘Request for removal’ in the subject line.

However, note that we may need to retain certain information, for example for legal or administrative purposes (eg. keeping of accounting records).
For all requests set out above, please include a copy of your identity card or another proof of your identity (eg. driver’s license) to help us prevent unauthorised individuals from accessing, changing or deleting your information.


8. Security of collected information


Wix, our partners platform on which this website is hosted and built have implemented a number of security features throughout our website in order to prevent the unauthorised release of or access to collected and/or received information. They have endeavoured to create a secure and reliable site for you, but note that the confidentiality of any communication or material transmitted to or from us or any other party via our website or email cannot be guaranteed. We accept no responsibility or liability for the security of information transmitted via these methods.

Wix secure server statement: "Wix has servers all over the world, including Europe and the US, as well as back up servers. We use our technology to host quality Wix sites that are viewed globally. Learn more about Wix's free web hosting. We are pleased to state that our server up-time is 99.8%. This means that Wix sites are live 99.8% of the time! As an Internet company, our main priorities include maintaining our servers and making sure that all data can be retrieved and restored in the unlikely event that any of our servers get corrupted. "


9. External websites


Our site may, from time to time, contain links to and from websites of related subjects. To the extent that hyperlinks or video’s incorporating hyperlinks are utilised to access third party websites, you should be aware that these third party websites are not controlled by us and have their own privacy policies. Therefore, they are not subject to this Privacy Policy and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.


10. Consent to collection and use of your information – changes to our Privacy Policy


By using this website, you acknowledge that you have read the terms of this Privacy Policy and that you consent to the collection and the use of your information as set out above.

We may amend this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to the Privacy Policy. Your continued use of this site following the posting of changes to this Privacy Policy will indicate your acceptance of these changes. This Privacy Policy was most recently updated on 26 November, 2020.


11. Identity of data controller – contact details

The data controller under this Privacy Policy is:


Bernard Kerkhof

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